Business Process Monitoring

Protect the customer journey

Monitoring your business-critical processes helps you optimize online operations and deliver a high-quality customer experience. While traditional monitoring focuses on individual applications, Business Process Monitoring provides insight into the entire customer journey and all the systems involved. Go beyond system performance and optimize your business processes for maximum efficiency and impact.
Business Process Monitoring solution
These organizations are already working with us:
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What we do

Our approach and method

Business Process Monitoring means tracking and analyzing Key Performance Indicators (KPIs) from a customer journey or business process perspective. This helps improve customer experience and remove operational bottlenecks.

With Business Process Monitoring, we monitor the inputs and outputs of your key processes in real time. We identify trends, patterns, and anomalies, allowing you to proactively solve problems. It also helps you make data-driven decisions to optimize the customer experience.

Why Business Process Monitoring is indispensable.

Connect the entire chain

Focus not only on individual applications, but on the entire business process. Measure performance at service levels and from a user’s perspective.

From application topology to customer journey

With Business Process Monitoring, we analyze individual components as well as the whole system. This enables us to quickly detect incidents, provide proactive alerts, and ensure service quality.

One unified dashboard

Automatize connections between different systems and vendors for a complete overview of your application landscape. This ensures integrated monitoring, regardless of hosting location or management provider.

Observe methodology

Performance requires cooperation

These are our focus areas

Our Business Process Monitoring services provide a data-driven foundation for daily IT operations. We focus on:

AI-Driven Observability

AIops

Automated anomaly detection to reduce downtime and increase service levels.

Application Landscape Detection

Full overview, full perspective

Een duidelijk beeld van alles wat invloed heeft op je prestaties—van infrastructuur tot eindgebruiker.

Open Telemetry

Meer inzicht door monitoring te verrijken met data uit ERP, web analytics, loadtests en meer.

Unified Dashboards

Laat ook niet-technische teams meedenken. Met eenvoudige rapportages en duidelijke inzichten.

How we get to work

MeasureWorks’ major-league methodology

MeasureWorks is poised to change the way you perceive and tackle online performance issues. We believe the future of web performance lies in preventing, not fixing. Our winning strategy consists of 3 phases:

3 solutions control
3 solutions 1 goal shadow
3 solutions observe
3 solutions 1 goal shadow
3 solutions boost
3 solutions 1 goal shadow

Onze performance oplossingen

Full Stack Observability

Always in control, from the outside-in.
We observe and measure the entire ecosystem End-2-End to detect performance issues via human behavior patterns, providing full visibility for DevOps teams to manage the status quo.

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Business Process Monitoring

From system to customer journey

Where application performance monitoring typically focuses on individual applications our business process monitoring services focuses on the entire customer journey and all applications included. Go beyond system performance and start optimizing your business process for operational efficiency and overall performance.

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Release Quality Assurance

For reliability and digital experience

Met prestatietests zorgen we ervoor dat je gebruikers een uitstekende ervaring behouden door snel te blijven.

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Product Owner Performance

Vind de juiste balans

Met performance optimalisatie richten wij ons op het verbeteren van de gebruikerservaring als KPI voor de customer experience: snel, betrouwbaar en beschikbaar. Word snel en verhoog de loyaliteit van jouw klanten voor elk touchpoint.

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